Massy Motors wants you to Drive with Confidence

Our commitment to your safety and security on the road is top priority. In two easy steps check to see if your vehicle is affected by a product quality campaign.

What Is A Recall?

A recall is a safety measure initiated by vehicle manufacturers to address a specific issue or defect found in a vehicle model. This issue may pose a risk to the safety of the vehicle’s occupants, other motorists, or pedestrians. Recalls can range from minor adjustments to major repairs, or in some cases, replacement of the vehicle or its components. Recalls are typically issued for a variety of reasons, including but not limited to:

What Steps Do I Need To Take?

To ensure your vehicle’s safety and compliance, follow these simple steps:

Frequently Asked Questions

There are 4 locations in which you can find your VIN:

  • On the left side door post of your vehicle
  • In front of the driver’s seat floor
  • Right side door post
  • Certified copy

A product quality campaign or recall is a measure initiated by a vehicle manufacturer to address a specific issue with a vehicle model. They can range from software upgrades, minor adjustments or in some cases replacement of parts.

Yes, product quality campaigns are covered under your vehicle’s warranty.

This is highly dependent on the campaign that your vehicle is affected by and can only be confirmed by the Dealership.

The performance, safety and reliability of your vehicle can become compromised.

No, vehicles from other regions are produced by other plants with different specifications and will not apply.

How Do I Find My VIN?

There are 4 locations in which you can find your VIN:

1.

Your VIN is punched on the floor under the front right seat. To check the number, pull out the slit part of the carpet.

2.

Your VIN is also on a plate attached to the top of the dashboard. The number on the plate can easily be seen through the windshield from outside.

3.

Your VIN can also be found on the identification plate attached on the driver’s side of the center pillar outer panel.

4.

Your VIN is stamped as shown in the illustration above.

5.

The vehicle certification label attached on the driver’s (or front passenger’s) side center pillar gives your VIN.